| Revenus | 24,700 | 6,217 | 6,085 | 6,244 | 6,154 | 6,027 |
| Croissance des revenus (H/H) | 2% | 3% | -1% | 3% | 2% | 0% |
| Coût des ventes | 5,098 | 1,316 | 1,265 | 1,299 | 1,218 | 1,234 |
| Bénéfice brut | 19,602 | 4,901 | 4,820 | 4,945 | 4,936 | 4,793 |
| Vente, Général et Administration | 5,802 | 1,446 | 1,451 | 1,426 | 1,479 | 1,453 |
| Recherche et développement | -- | -- | -- | -- | -- | -- |
| Frais d'exploitation | 9,669 | 2,443 | 2,419 | 2,396 | 2,411 | 2,422 |
| Autres revenus (charges) non opérationnels | 599 | 76 | 566 | 84 | 107 | 78 |
| Bénéfice avant impôts | 9,268 | 2,229 | 2,408 | 2,318 | 2,313 | 2,127 |
| Charge d'impôt sur le revenu | 2,055 | 528 | 560 | 530 | 437 | 501 |
| Bénéfice net | 7,213 | 1,701 | 1,848 | 1,788 | 1,876 | 1,626 |
| Croissance du bénéfice net | 7% | 5% | 5% | 7% | 12% | -1% |
| Actions en circulation (diluées) | 593.6 | 593.6 | 593.5 | 593.2 | 594.8 | 601.9 |
| Variation des actions (H-H) | -1% | -1% | -2% | -3% | -3% | -1% |
| EPS (dilué) | 12.13 | 2.86 | 3.11 | 3.01 | 3.15 | 2.7 |
| Croissance du EPS | 9% | 6% | 7% | 9% | 15% | 0% |
| Flux de trésorerie libre | 5,698 | 1,503 | 1,226 | 1,572 | 1,397 | 1,304 |
| Flux de trésorerie libre par action | -- | -- | -- | -- | -- | -- |
| Marge brute | 79.36% | 78.83% | 79.21% | 79.19% | 80.2% | 79.52% |
| Marge opérationnelle | 40.21% | 39.53% | 39.45% | 40.82% | 41.03% | 39.33% |
| Marge bénéficiaire | 29.2% | 27.36% | 30.36% | 28.63% | 30.48% | 26.97% |
| Marge du flux de trésorerie libre | 23.06% | 24.17% | 20.14% | 25.17% | 22.7% | 21.63% |
| EBITDA | 12,421 | 3,091 | 3,025 | 3,167 | 3,138 | 2,981 |
| Marge EBITDA | 50.28% | 49.71% | 49.71% | 50.72% | 50.99% | 49.46% |
| D&A pour le résultat opérationnel | 2,488 | 633 | 624 | 618 | 613 | 610 |
| EBIT | 9,933 | 2,458 | 2,401 | 2,549 | 2,525 | 2,371 |
| Marge EBIT | 40.21% | 39.53% | 39.45% | 40.82% | 41.03% | 39.33% |
| Taux d'imposition effectif | 22.17% | 23.68% | 23.25% | 22.86% | 18.89% | 23.55% |