eGain Corp. (NASDAQ:EGAN) reported fiscal third-quarter results that exceeded analyst expectations on both revenue and earnings, with non-GAAP earnings per share jumping 267 percent year-over-year.
"We delivered solid third quarter results with revenue in line with expectations and strong profitability that exceeded expectations,” said Ashu Roy, eGain’s CEO. Roy noted a “meaningful increase in RFP activity, driven by growing market awareness of the ‘Garbage In Garbage Out’ knowledge problem in AI deployments.”
For the quarter ended March 31, 2026, eGain posted revenue of $22.5 million and non-GAAP earnings of $0.11 per share. The performance represented a significant beat over analyst estimates and the prior-year period.
The company’s growth was driven by its Software-as-a-Service (SaaS) offerings, which generated $20.9 million in revenue, a 7 percent increase from the year-ago quarter. Professional services revenue accounted for the remaining $1.6 million. For its fiscal fourth quarter, eGain guided for non-GAAP net income between $1.0 million and $1.3 million, or $0.03 to $0.04 per share.
Looking ahead, eGain reiterated its full-year revenue guidance of $90.3 million to $90.7 million but raised its non-GAAP net income forecast to a range of $11.9 million to $12.2 million, translating to $0.42 to $0.43 per share. While the company's P/E ratio of 5.22x suggests a potential undervaluation, analysis from GuruFocus points to a low growth rank and recent insider selling as potential areas for investor caution.
The guidance increase suggests management is confident that demand for its AI-driven knowledge solutions will continue to grow. Investors will be watching the company's fourth-quarter results to see if the momentum in profitability can be sustained.
This article is for informational purposes only and does not constitute investment advice.